Case Studies

Otter Reviews: Hear From Hooters, Playa Bowls, and More About Their Experience Using Otter!

Read Otter reviews from restaurants around the globe in today's blog.
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Otter Reviews: What do people say about Otter?

Looking to increase sales, optimize operations, or understand performance for your business? We got you covered.

From food trucks to global chains, restaurants around the world trust Otter to power their delivery business within one tablet. Read on to hear what our restaurant partners are saying about Otter in today's blog.

Primo's Donuts loves seeing all their orders in one tablet

“It’s been a life-changing experience for my staff. The consolidation of having one tablet is a blessing, and the analytics tracking is just fantastic. We plan on using it in all our shops and recommend it for anyone looking for an easier way to increase income through delivery.” - Ralph Primo Jr., Primo’s Donuts

Juice Vibe Bar powers their delivery business with Otter's user-friendly dashboard

“The thing about Otter is that it’s innovative but simple, so even if you don’t consider yourself tech savvy, this is the tech you can handle.” - Anabelle Martinez, Juice Vibe Bar

Cali BBQ gets barbecue to more people with Otter

“ Otter came in and really simplified our life, not just for our operations, but also for our guests. If you don't have the right technology in place, you make it more difficult to do what you love to do—and our job is to get barbecue to more people. We do that with Otter.” - Shawn Walchef, Cali BBQ

The Butcher's Daughter loves Otter's top-notch support team

"Making the move to Otter was the best and smoothest transition I’ve ever had. It was really easy to navigate, and there was always someone there to support me and help me through it.” -Kari Hendrick, Director of Operations of Butcher’s Daughter

Playa Bowls uses Otter Insights

“I love the dashboard feature for analytics. Because we're always looking to see where we can do better in terms of orders. Having all the data analytics in one area, with one login, made my life so much easier." - Abby Taylor, owner of Playa Bowls

Just Salad scales alongside Otter

“Otter has become an integral part of our business and we’re thrilled to grow alongside them during our expansion." - Jason Rotter, Just Salad

Flordino's Pizza & Pasta thinks Otter is a 'no brainer'

“We talk about it all the time. We have no idea how we did delivery without Otter. It’s just a no brainer.” - Jason Stephens, General Manager, Floridino's Pizza & Pasta

Sweetberry makes growth decisions with Otter's 'next level' performance reports

“Being able to see super advanced, consolidated performance reports is next level. I’m able to monitor key metrics like missed orders and cancellations from every delivery service in a single place. This level of insight helps me make growth and expansion decisions based on holistic data.” - Desi Saran, Sweetberry

Hooters saves 'significant money and time' with Otter

“Otter’s ability to uncover insights about order errors and missed orders has saved significant money and time.” Marc Butler, Hooters

Otter helps ExtraMile optimize operations and decrease delivery headaches

"With all the intricacies that go into operating a store—accounting, payroll, ordering customer service, cleaning, stocking, and everything else—it’s nice not to have to worry. Otter has created efficiencies and consolidated our process” - Robert Wade, Digital Platforms Manager, ExtraMile

Erewhon takes control of their delivery data with Otter insights

"The performance data Otter provides is of huge value to us. You're able to pull item level data from our third party platform that they can't even pull themselves." - Kabir Jain, Chief of staff Erewhon

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