Manage & optimize your delivery business in real time
Manage your delivery items, orders and performance with real-time tracking and optimization opportunitiesGet started for free
Enjoy the benefits that come from having all your online orders together, without the headache of managing multiple devices.
The Otter tablet lives alongside your kitchen line and allows you to manage online orders, 86 items, pause services, and more.
The Otter printer lives near the cooks in the kitchen and prints tickets that they can use to make the right food for customers.
We are here to help make sure you are able to set everything up and take full advantage of all the value that comes with the product.
REMOVE MENU ITEMS AS THINGS CHANGE
Quickly 86 items from your menu
Otter offers the ability to 86 menu items directly from our Order Manager platform. Search and remove selected items from all your delivery service menus with a tap of a button.
take control of your menu from a single place
Centrally manage your menu across platforms in one place
Import your menu, edit menu items, update prices, modifiers and hours across brands, locations and platforms from a single place.
INCREASE REACH AND REVENUE WITH REAL TIME INSIGHTs
Track performance in real time with our industry leading live data
Monitor your delivery performance across platforms with real time updates on sales, orders, cancellations and store status to manage your business throughout the course of the day.
ACCESS ALWAYS ON PHONE SUPPORT
Speak directly to a member of our team at any time
Talk with a member of our best-in-class Otter support team who is committed to helping you resolve any questions, issues or needs.
...and so much more
Pause incoming orders across all of your online services. When you are paused, customers won’t be able to order your food.
See the courier’s info the moment they are assigned, stay on top of ETAs, and streamline hand-off for a more efficient operation.
Stay informed. Everything from cancelations to spotty wifi will be sent your way so nothing ever falls through the cracks
Align the application to the way you work. Toggle on or off customizations that modify the app to suit your needs.
Let couriers know when an order is ready ahead of the default prep time, so you can get fresher food to your customers more quickly.
Receive up-to-the- minute metrics of your online orders from a simplified version of our powerful Analytics & Tools dashboard.
Custom prep times
Toggle a setting to manual accept orders and receive full-screen notifications to modify each order’s default prep time.
3rd party couriers
Automatically assign and track third-party couriers to complete orders when the delivery service does not provide them.