Reduce order issues and pickup chaos

A best-in-class solution that prevents overcrowding at your pickup counter and allows your staff to confirm every order going out the door. Meet Handoffs by Otter.

No more pick-up chaos

Handoffs by Otter helps restaurants notify customers and couriers when their order is ready, sends a confirmation when orders are on the way, and prevents overcrowding at the pickup counter.

Share order status

Notify customers and couriers when an order is ready and on the way.

Prevent counter crowding

Notify customers and couriers when their order is ready to prevent front-of-house overcrowding.

Reduce order issues

Make sure the right order goes to the right hands to avoid order issues

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How to get started

Getting started is easy! Just follow these steps and watch your savings grow.


Otter +


Connect your POS account.
Work with our team to sync your delivery services and integrate with Otter.


Import and publish your menu.
Otter imports your POS menu and publishes it to all delivery channels.


Manage from a single place.
Otter sends the orders to your  POS system so you can manage them all from one dashboard.
Get started
Find out how good your delivery menu is with personal reports and recommendations to improve your menu on delivery apps.
See how much money you could be saving by avoiding multiple manual data entry with Otter POS integration.
Automate marketing & promotions to help grow your business.

Simplify the pickup process with Handoffs

Spend more time facilitating a magical experience for your dine-in customers while getting orders out the door in record time.

Exhausted from pickup counter-chaos?

Notify customers and couriers when their order is ready to prevent front-of-house overcrowding.

Tired of order mix-ups?

Handoffs provide a seamless pick-up experience by ensuring couriers get the correct orders to customers with the utmost efficiency.

Want to improve reviews?

Handoffs help manage expectations by keeping customers and couriers in the loop to know when their food is ready.

“We talk about it all the time. We have no idea how we did delivery without Otter. It’s just a no brainer.”
Jason Stephens,
General Manager, Floridino's Pizza & Pasta

Request a demo to get started

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