Reduce order issues and pickup chaos

Otter Handoffs helps restaurants like yours provide a seamless pick-up experience while keeping your front-of-house in tip-top shape.

No more pick-up chaos

Handoffs by Otter helps restaurants notify customers and couriers when their order is ready, sends a confirmation when orders are on the way, and prevents overcrowding at the pickup counter.

Share order status

Notify customers and couriers when an order is ready and on the way.

Prevent counter crowding

Notify customers and couriers when their order is ready to prevent front-of-house overcrowding.

Reduce order issues

Make sure the right order goes to the right hands to avoid order issues

How to get started

Getting started is easy! Just follow these steps and watch your savings grow.


Otter +


Connect your POS account.
Work with our team to sync your delivery services and integrate with Otter.


Import and publish your menu.
Otter imports your POS menu and publishes it to all delivery channels.


Manage from a single place.
Otter sends the orders to your POS system so you can manage them all from one dashboard.

How’s your delivery menu doing?

Find out how good your delivery menu is with personal reports and recommendations to improve your menu on delivery apps.
See how much money you could be saving by avoiding multiple manual data entry with Otter POS integration.
Automate marketing & promotions to help grow your business.

Experience Direct Orders with our interactive demo

Got your phone handy? Scan here to get the demo

Simplify the pickup process with Handoffs

Spend more time facilitating a magical experience for your dine-in customers while getting orders out the door in record time.

Exhausted from pickup counter-chaos?

Notify customers and couriers when their order is ready to prevent front-of-house overcrowding.

Tired of order mix-ups?

Handoffs provides a seamless pick-up experience by ensuring couriers get the correct orders to customers with the utmost efficiency.

Want to improve reviews?

Handoffs helps manage expectations by keeping customers and couriers in the loop to know when their food is ready.

Learn 7 ways to increase direct orders

Our direct ordering products make generating, promoting, and profiting from delivery sales more effective than ever before. Inspire and motivate customers to engage with your brand, and maximize the value of every order with Otter.

On the go?
Otter’s there.

* Available for existing customers
“We talk about it all the time. We have no idea how we did delivery without Otter. It’s just a no brainer.”
Jason Stephens,
General Manager, Floridino's Pizza & Pasta

See how you stack up to the local competition.

Trusted by restaurants big and small

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