Identify, resolve, and prevent issues that impact your revenue

Ordering & Operations
Guest engagement & Growth
Intelligence & Reporting

Accept orders from anywhere, in-store and online

Kiosk

Reduce wait times and free up staff with self-ordering kiosks

Point of Sale

Accelerate service with fast, intuitive ordering with Point of Sale terminal and handheld

Order Manager

Manage all orders across every channel in one place

Middleware

Integrate all your restaurant software in one place

Menus & 86ing

Handle menus, pricing, hours, and 86ing all at once

Unify back-of-house tech stack with configurable and reliable solutions

POS Injection

Reduce cancellations by integrating your DSPs, online orders, and kiosks with your POS - backed by a 99% end-to-end injection rate.

Kiosk

Combine powerful hardware with configurable software. Grow your in-store sales by up to 39% with smart upsells and intuitive marketing solutions.

Online Ordering and Catering

Increase takeout and delivery sales while driving customer loyalty with a commission-free online ordering platform that’s easy to set up.

Point of Sale

Bring your online and in-store orders into one point-of-sale system. Combine all apps and experience 24/7 reliability with Otter's extensive offline mode.
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Invested in your success

Dedicated Support
A dedicated support team is assigned on day one, with 97% of tickets answered in under an hour

Co-building with you
Otter swiftly tackles your challenges with expert teams that deliver measurable results

Interoperable
Otter’s solutions are designed to seamlessly integrate with each other and your systems

Restaurant-grade hardware
Tablets, kiosks, and POS terminals are designed for durability in tough kitchen settings

Over 100,000 restaurants trust Otter to power their restaurants

“This partnership has allowed us to effectively grow and manage our delivery business by enabling us to aggregate all of the delivery partners into a single platform.”

Travis White

Division Manager, United Pacific

"Otter Middleware has exceeded our expectations by providing the tools we need to seamlessly manage orders and menus from all our channels, improving order accuracy and enhancing the overall customer journey.”

Justin Scott

Director of OpEx, Skyline Chili