Otter restaurant reviews

The reviews are in! From food trucks to franchises, see what 275,000+ businesses—some just like yours—are saying about Otter.

Otter is the perfect system for managing delivery and takeout. It minimizes mistakes and streamlines your operations. I strongly recommend it to anyone in the restaurant business, because it makes everything more efficient and helps you better serve your customers.
Marcelo SalaOwner, LALA’S Argentine GrillRead the case study →
Photo of owner of Mustard's Last Stand in front of restaurant
Otter makes everything easier. You just need the one tablet instead of having four or five. I’m saving time and money, getting more deliveries, and my employees are happier. I was one of the naysayers for a long time. Now, I don’t know how I could run my business without it.
Dave GoodhartOwner, Mustard’s Last StandRead the case study →
Photo of Chulita owner
I wanted to find the best company to streamline all of the take-out and to-go apps that we were using at the time. Otter’s setup was really easy and convenient. We were able to get through to all of the platforms very quickly and start maximizing our revenue.
Shireen ImaniOwner, ChulitaRead the case study →
Photo of Yemen Cafe owners
We love having everything in one tablet with Otter, it’s a huge time-saver. It automatically prints orders in the kitchen, so we can avoid missed orders and penalties. This automation has significantly smoothed our operations and supported our staff during peak times.
Ali & SidOwners, Yemen CafeRead the case study →
Our theater teams appreciate all Otter has to offer and its ability to streamline our third-party delivery process, resulting in order increases and productivity growth.
David HaywoodSVP of Food & Beverage, CinemarkRead the case study →
ExtraMile store counter
With Otter’s insights reporting, we're able to generate real-time reports and results for us to analyze— item assortment, sales, missed orders, cancellations. We can improve at a higher speed than we would have on the other reporting models that we’ve used.
Robert WadeDigital Platforms Manager, ExtraMile franchiseRead the case study →
Photo of Playa Bowl owner
I love the dashboard feature for analytics. We're always looking to see where we can do better in terms of orders. Having all the data in one area, with one login, has made my life so much easier.
Abby TaylorOwner, Playa BowlsRead the case study →
Photo of Urbano owner Gilberto
Every restaurant owner should give Otter a try. The interface is simple, it’s easy to use, and the support team is top notch.
Gilberto RasconOwner, Urbano Food GroupRead the case study →
It’s been life-changing for my staff. Having just one tablet is a blessing, and the performance tracking is just fantastic. We recommend it for anyone looking to increase sales through delivery.
Ralph Primo Jr.Owner, Primo’s DonutsRead the case study →

Otter customer case studies

You’ve read the reviews, now check out the numbers. Our Restaurant Operating System is designed to increase your revenue and save you time. Visit our blog for more case studies.

Stella Coffee

Los Angeles, CA

Stella Coffee

Los Angeles, CA

Since partnering with Otter, Stella Coffee has seen notable growth across their business.

7%
Increase in order volume
12%
Increase in sales
20%
Decrease in order issues

Chulita

Venice, CA

Chulita

Venice, CA

Since partnering with Otter, Chulita has seen notable growth across their business.

25%
increase in order volume
24%
Increase in gross sales
61%
Decrease in lost sales

Midnight Cookie Co.

Seattle, WA

Midnight Cookie Co.

Seattle, WA

Since partnering with Otter, Midnight Cookie Co. has seen notable growth across their business.

78%
Increase in order volume
44%
Increase in sales
25%
Decrease in order issues

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