Point of Sale

Pricing details

StarterMain
Point of Sale
Time cards●●
Drawer management●●
Order Manager
Delivery app order aggregationDelivery App Aggregation add-on¹Delivery App Aggregation add-on¹
Auto accept & printDelivery App Aggregation add-on¹Delivery App Aggregation add-on¹
Store pauseDelivery App Aggregation add-on¹Delivery App Aggregation add-on¹
Prep time adjustmentDelivery App Aggregation add-on¹Delivery App Aggregation add-on¹
Additional brand integrationDelivery App Aggregation add-on¹Delivery App Aggregation add-on¹
¹ Order Manager add-on for $85 / month
Handoffs
SMS notificationsHand off add-on²Hand off add-on²
Pick-up feedHand off add-on²Hand off add-on²
Mobile check-inHand off add-on²Hand off add-on²
Mark as completeHand off add-on²Hand off add-on²
Handoffs usage feeHand off add-on²Hand off add-on²
² Hand off add-on for $10 / month
Menus
Menu management●●
Item availability updates●●
Selective item publishing●●
Image optimization●●
Analytics
Business Performance●●
Operational Excellence●●
Menu PerformanceDelivery App Aggregation add-onDelivery App Aggregation add-on
Staff²●●
Marketing●●
Reports●●
Ratings and Reviews●●
Financials
PayoutsAdvanced Financials add-on⁴●
TaxesAdvanced Financials add-on⁴●
Spending●●
Marketing
Automated promotionsDelivery App Aggregation add-onDelivery App Aggregation add-on
Marketing analyticsDelivery App Aggregation add-onDelivery App Aggregation add-on
Optimized marketingDelivery App Aggregation add-onDelivery App Aggregation add-on
Run multiple campaignsDelivery App Aggregation add-onDelivery App Aggregation add-on
Order & item promotionsDelivery App Aggregation add-onDelivery App Aggregation add-on
DiscountsDelivery App Aggregation add-onDelivery App Aggregation add-on
Digital Dine-In
QR code orderingDigital Dine-in add-on⁵Digital Dine-in add-on⁵
Split paymentsDigital Dine-in add-on⁵Digital Dine-in add-on⁵
Open tabsDigital Dine-in add-on⁵Digital Dine-in add-on⁵
Flexible paymentsDigital Dine-in add-on⁵Digital Dine-in add-on⁵
⁵ Digital Dine-in available as add-on to Otter Lite or Otter Standard for $30 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
Online Ordering
Scheduled ordersOnline Ordering add-on⁶Online Ordering add-on⁶
Flexible paymentsOnline Ordering add-on⁶Online Ordering add-on⁶
Centralized menuOnline Ordering add-on⁶Online Ordering add-on⁶
Digital Catering$35/month$35/month
Website build & maintenance$30/month$30/month
⁶ Online Ordering available as add-on to Otter Lite or Otter Standard for $55 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
Couriers
Third party delivery$10/month*$10/month*
Live Alerts
Real-time status widgets●●
Live AlertsExcludes store status alert●
AlwaysOn$15/month$15/month
Hardware*
Bluetooth printer$20/month$20/month
Cloud printer$20 / month$20/month
Sticker printer$25/month$25/month
Otter mini kiosk$1,200 or $85/month$1,200 or $85/month
Otter mini kiosk bundle$1,500 or $100/month$1,500 or $100/month
Otter 27" kiosk$5,500 or $289/month$5,500 or $289/month
Software fee for additional hardware$15/month$15/month
Single Screen Terminal$649 or $50/month$649 or $50/month
Dual Screen Terminal$749 or $60/month$749 or $60/month
Handheld POS$499$499 or $49 / month
Card Reader$99 or $10/month$99 or $10/month
Cash Drawer$135$135
KDS Monitor$1200$1,200 or $75 / month
* Hardware available for lease or purchase, price available on request
Gift Cards
Gift Cards with Fund Pooling$40/month$40/month
Data import$100$100
Other fees
Setup fee$150*●
Credit card processing fees3.19% + 15¢ per transaction (CP)
3.29% + 30¢ per transaction (CNP)		2.39% + 15¢ per transaction (CP)
2.99% + 30¢ per transaction (CNP)

* Price per location

Illustration of a person standing at a counter stacked with takeout bags and menus while another person sits at a desk using a desktop computer

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