Otter Point of Sale
Scoop up more sales: the ultimate ice cream shop POS
Run your line faster, manage every order channel, and build a loyal following — all from one point of sale screen.
100,000+ restaurants & businesses choose Otter
What Otter’s ice cream shop POS system has to offer
Manage orders across all your channels
Consolidate walk-in, kiosk, online, and delivery orders from DoorDash, Uber Eats, Grubhub, and more into a single screen — with modifiers, menu items, and special requests routed correctly every time. No extra tablets, no missed orders during the afternoon rush.
Keep lines short with kiosks and handheld POS
Take orders before customers reach the counter with a mobile POS on busy summer days. Self-ordering kiosks let your team focus on scooping while the line keeps moving.
Build a loyal customer base with repeat-visit rewards
Set up customer loyalty programs easily that bring people back. Capture customer data and customer preferences at every checkout to grow your regulars automatically.
Track your top flavors and peak-hour performance
Track sales and see which flavors sell out fastest, when your busiest hours hit, and how each location is performing. Use sales data from one dashboard to make smarter decisions in real time.
Save money with low processing fees
Otter’s point of sale system has industry-leading low processing fees: just 2.39% + 15¢ per transaction. Profit more from every scoop, cone, and pint you sell.
Keep more revenue with commission-free online ordering
Give your fans another way to order pints and treats for pickup or delivery — with no commission fees. We'll build you a website so you can start selling right away.
Otter's reliable ice cream
POS system
Modern POS system and POS software built for your success and profit
Effortlessly manage all your locations and ordering channels from one streamlined, user-friendly system
Keep your menu fresh and track your best flavors with real-time 86ing across every channel
Feel confident using modern, touchscreen hardware with an intuitive user interface, multiple payment options, and support for credit card, debit card, and mobile payments. Includes a compatible receipt printer and cash drawer — easy to train new staff on, even during the mid-summer rush
What ice cream shop operators
are saying
“One of my favorite Otter features would have to be the clock in system. A lot of POS either charge extra for it or don’t have it. The fact that employees can come and directly clock in on the POS system definitely helps automate things and keep everything in one place. It’s all in one.”
Midnight Cookies & Cream
Gal, Owner
Choose the best ice cream
shop POS plan for you
POS Growth (POS Only)
$389/month $289/month
An all-in-one solution that allows operators to scale their business.
$389/month $289/month
+ per order transaction fee
POS Pro (POS + Kiosk)
$463/month $399/month
Digital-first ordering and optimizing for labor cost and efficiency.
Everything in the Growth bundle plus:
$463/month $399/month
+ per order transaction fee