Otter Product Updates – April 2026

Menus: AI Menu Descriptions

Instantly generate appetizing menu descriptions with AI, right inside the Otter menu editor. Just click “Generate with AI” on any item. 

• Generate more sales by improving conversion to checkout
• Save time from manual writing
• Keep your menu consistent with the same tone across all channels

Try it out ↗

Otter Go: Product Mix Report

Quickly see what’s selling and what’s not with the new Product Mix report in the Otter Go mobile app. Get a breakdown of each item by sales or by quantity sold for every location. 

• Easily see sales by item without logging into your Otter Dashboard
• Customizable views let you drill down based on your needs

Download the app, it’s free ↗

 More enhancements

Online Ordering: Gift Cards

Drive more purchases of your restaurant’s gift cards now that your customers can use them on your online ordering website. Unlike traditional gift cards, guests can seamlessly add a second payment method if the balance is insufficient.

Menus: Bulk Channel Assignment

Edit which delivery apps your menu items are shown in all at once. Learn how ↗

Menus: Default Pricing via File Upload

Set a default price for your menu items across locations when using a spreadsheet to update your menus. See more ↗

GrubHub Integration

Connect your GrubHub account faster without waiting for Otter Support. 

Otter POS: Card Reader Setup 

Connect or reconnect your card readers more easily with an updated built-in setup guide.