

Otter Go mobile app
What’s new: The new Otter Go app is now available for both iOS and Android devices. It has been redesigned and is now easier to use. 86 items, control store pausing, and check sales wherever you are. Get live alerts right on your phone so you can quickly address potential issues at any location. Reaching out to support is also a tap away.
Download it now on the Apple App Store or the Google Play Store.
The Otter Go app is available to all Otter users with admin access to the Otter Dashboard.
Why it matters: Just using your phone’s browser makes it difficult to check your sales and manage item availability. You can quickly 86 and un-86 items even when you’re busy in the kitchen. Review your sales when you’re out of town. You’re also on top of everything with Live Alerts right on your home screen.

Analytics: Sales Summary
What’s new: The Sales Summary report for Otter POS customers has been enhanced. Here you will find all your most important data related to sales, such as gross sales, net sales, taxes, discounts, and refunds. You can also now check an order’s details, compare different periods, and even create your own pivot tables. Learn more about it.
Why it matters: Track your sales more easily. By bringing together different reports into one, you will no longer have to switch between multiple pages and compare data. The Sales Summary’s built-in pivot tables allow you to analyze your data just the way you want it, effectively.
More Enhancements
Online Ordering: Gift Cards
Drive more purchases of your restaurant’s gift cards this holiday season now that your customers can use them on your online ordering website. Unlike traditional gift cards, guests can seamlessly add a second payment method if the balance is insufficient. Get a preview >
Menus: Menu Import Selection
Be flexible with your menus for your online stores. If your third-party POS is connected to Otter, you can now select which menu from your POS is synced with your online stores.
More enhancements
Loyalty: Points Earning and Redemption on Kiosk
Drive more signups and loyal customers now that your guests can sign up, earn points, and redeem rewards right from your Otter Kiosk. Non-members automatically get asked to sign up for your loyalty program after every checkout. Learn more >
Online Ordering: Tax on Delivery Fee
Ensure compliance with local laws and regulations by being able to set custom tax rates for delivery fees. Manage these at the organization or location level. Learn how >

Book a demo to see how Otter’s all-in-one platform can help your restaurant thrive.