Otter Products

February 2026 Product Updates

Last updated

Written by

Edzel Tabing

Edzel is the global product marketing manager at Otter and has worked across all of Otter’s restaurant technology products for more than 3 years. He has broad insight into the challenges and concerns of restaurant operators of all sizes, from quick-service independent restaurants to large, enterprise chains. Having a background in analytics and an MBA, he is motivated to help restaurant operators make better business decisions through data. 

Inventory Savings: 100 Distributors Added

What’s new

100 distributors are now part of Otter Inventory Savings! Find and connect yours easily using the new signup experience. Connecting distributors unlocks instant discounts and earns you cash back on every inventory purchase. Plus, find recommendations for the same quality, but lower-priced, items in your Otter Dashboard.

Connect your distributors ↗

What it means for you

Now that more distributors are supported, you can connect all the suppliers you’re ordering from to get even more discounts and cash back. Pay for your Otter subscription using the savings you’ll get.


📅 Learn how Jazz, a Louisiana Kitchen Bar, earned $750 in cash back through this program. Join our webinar on March 3rd, 11 AM PT. Register here ↗

Menus: Menu Hours

What’s new

A more intuitive experience to see all your menu hours with a new calendar view that can toggle between all your menus in one place. 

Inspect your hours ↗

Enterprise and franchise restaurants can anticipate this update in the coming months. 

What it means for you

Immediately see if there are any inconsistencies across your menus. Identify gaps and missing special hours.

Menus: Tax Management

What’s new

A centralized tax rate management system for your entire restaurant. View and create tax rates for every menu and location. Set defaults for new menus and locations.

Learn more ↗

It is the operator’s responsibility to ensure tax rates comply with local regulations. 

What it means for you

Previously, tax rates were configured per menu or item. This resulted in duplicated efforts and risk of errors. Now, you have one single source of truth for all tax rates and can easily update them.

More enhancements 

Otter POS: Digital Receipts

Your customers now have the option to receive their receipts via email or text.

Loyalty: Sign-up After Receipt

Customers who opt for a digital receipt will be prompted to sign up for your loyalty program and communications. 

Menus: Edit History

See all the edits done to your menu and who made the changes. Learn more ↗

Otter POS: To-Go Fulfillment Mode

Create a new fulfillment mode for to-go orders. Find out how ↗

Book a demo to see how Otter’s all-in-one platform can help your restaurant thrive.

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