Otter Product Updates – July 2026

Last updated

Jul 23, 2026

Written by

Edzel is the global product marketing manager at Otter and has worked across all of Otter’s restaurant technology products for more than 3 years. He has broad insight into the challenges and concerns of restaurant operators of all sizes, from quick-service independent restaurants to large, enterprise chains. Having a background in analytics and an MBA, he helps operators make better business decisions through data.

Otter Product Updates - July 2026

Get a clean view of your processing fees and charges. Check it out and the rest of this month's updates.

Analytics: Merchant Statement

See exactly where your money goes with the new Merchant Statement in Analytics. Get a clean summary of your card transactions, fees, and payouts, all in one place.

See a clean breakdown of transactions by card type
Track your processing fees, refunds, and payouts
Export your statement and share it with your accountant

Review merchant statements ↗

Merchant statements are available to Otter POS, Kiosk and Online & QR Ordering customers.

More enhancements

Menus: Enhanced Menu Editing

Edit menu items faster with a redesigned editor.

Kiosk: Sequential Order Numbers and Better Reporting

Kiosk orders now get sequential order numbers, so they're easier to track. It also has its own channel now, separate from online ordering, so your reports are easier to read.

Online Ordering and QR Ordering: Overview Page

See the health of your online ordering and QR ordering in one place with a new overview page in the Direct Orders app. Quickly see what else you need to set up to get the best results from each channel.

Book a demo to see how Otter’s all-in-one platform can help your restaurant thrive.