Otter Product Updates - October 2026
We’re finding ways to help you get your money back from invalid chargebacks and track it more easily.
Otter Protect Light
As you expand to more locations, complexity can become your new norm. Reclaim control with Otter Protect Light, a simpler way to run orders and menus across all channels and locations, catch storefront issues before they escalate, and recover lost revenue.
- Run. Start managing orders, menus, hours, and auto-accepts for every delivery app in one place.
- Protect. Increase orders by as much as 14% with your stores always online and orders flowing in.
- Recover. Otter finds invalid chargebacks and helps you recover 6X more from disputes
- Save. Earn cash back and discounts on the food you already buy from your current distributor.
Money App
Managing your payouts and taxes shouldn’t take too many clicks. With the new Money app in your Otter Dashboard, you’ll have one place to easily access your account balances, payout activity and settings, and taxes.
- View your earnings per account so you’re always up to date
- Configure your payout settings
- Download and keep your tax forms
More enhancements
Online Ordering: Previous Order and Store Hours Enhancements
Your customers can now place their last order in just a tap. ASAP ordering becomes unavailable if the store closes before the order could be prepared.
Website Builder: Custom Domains
Connect your custom domain right from your Otter Dashboard.
Book a demo to see how Otter’s all-in-one platform can help your restaurant thrive.