Inventory: Rebates
What’s new: Otter Inventory - Rebates is an all-new program that earns you up to 3% cash back and discounts of up to 5% on orders from your suppliers. Otter has partnered with one of the largest group purchasing organizations, Foodbuy, to bring you perks traditionally reserved for big chains. You’ll also get recommendations for item swaps for similar products at a more affordable price.
There are no upfront fees; Otter helps our partner grow its network, which in turn helps negotiate better prices and cash back in your behalf. No changes to your operations as well; order from your current distributors like you normally would. See how it works here.
Start earning cash back and unlocking discounts >
Why it matters: With Rebates, your Otter subscription pays for itself. You do not pay anything extra when you join the program. Earn back cash for your operations and boost your profit with lower supply costs.
Kiosk: New 21” Kiosks
What’s new: A new 21” kiosk is now available. It can be mounted on a floor stand or placed on top of a countertop. Its sleek and robust hardware comes with the same powerful software that uses smart upsells to drive an average of 10% increase in check size. Learn how Otter Kiosk reduces wait times and increases your sales.
Reach out to Otter Support or visit the Otter Shop to order one.
Why it matters: Customers who have limited space or budget can now choose a great middle ground between the 27” and 15” kiosks. It is compact enough for tight counter spaces, yet large enough for full visuals and self-checkout.
Live Alerts: Bulk Unpause
What’s new: You can now unpause and reopen all your stores in one click. In most cases, Live Alerts and AlwaysOn automatically reopen your stores. However, POS outages and other operational issues may prevent its activation. The bulk unpause button reopens your stores in spite of these reasons. You can select which reasons, brands, and delivery platforms you want to unpause stores on. Learn more here >
Bulk Unpause is available to customers using AlwaysOn. Learn how Live Alerts and AlwaysOn stops you from losing sales due to unexpected downtime.
Why it matters: When you’re managing dozens, or even hundreds, of locations, managing them one by one wastes a lot of time. Otter makes your life easier with bulk actions on your menus, and now on your stores.
More enhancements
Order Management and Couriers: Wix Integration
Customers using Wix for their online ordering are now able to connect Wix to Otter to manage orders in one place using Order Manager, dispatch without worry using the Couriers app, and ensure orders are sent to their POS. Learn how >
Tax Center
Customers using Otter POS, Online Ordering, QR Ordering, or Kiosk can now access all their tax-related documents, such as the 1099-K form, in a dedicated hub within the Otter Dashboard. Check it out >
Book a demo to see how Otter’s all-in-one platform can help your restaurant thrive.