What is the best pos system for restaurants?

The best pos system depends on how you run service. For quick-service restaurants, fast casual, and multi-location operators with heavy off-premise volume, the best restaurant pos system is one that handles in-store, online ordering, and delivery from a single screen. Otter is built specifically for that workflow — POS software, payment processing, KDS, and integrations all in one platform.

How much does a restaurant POS system cost?

Check out Otter's pricing on www.tryotter.com/pricing

What happens if my internet connection goes down?

Otter's restaurant point-of-sale system runs in wireless offline mode when your internet connection drops. You can keep taking orders and processing credit card and debit card payments at the terminal. Once you're back online, every transaction syncs to the cloud-based dashboard automatically — no lost orders, no manual reconciliation.

Can Otter integrate with delivery apps and online ordering?

Yes. Otter has 50+ integrations including DoorDash, Uber Eats, Grubhub, ezCater, ChowNow, and Otter's own direct online ordering. Every order flows into the same point-of-sale and KDS; no extra tablets, no menu mismatches. Menu management is centralized so a single change updates every channel in real-time.

Does Otter POS work for multi-location restaurants?

Yes. Owners and managers can drill into any location's metrics; sales,marketing tools performance; or push a menu change to every store at once. Built for the realities of the restaurant industry.

How long does onboarding take, and is there customer support?

Most operators are live in seven days or less. Onboarding specialists walk you through hardware setup, menu items, integrations, and employee management. After launch, customer support is available 24/7 by phone and in-app chat; included in every plan at no extra cost.

Point of Sale

Restaurant POS system built for speed, sales & scale

The all-in-one point-of-sale that connects every order channel, speeds up checkout, and improves guest experiences across every touchpoint: in-store, online, and on the road.

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Restaurant POS for speed and simplicity

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All orders, one screen

In-store, pickup, and delivery orders flow into one point-of-sale system. No tablet chaos. No lost tickets. Just one unified order feed your team can actually keep up with.

Built-in payment processing

Fast checkout on every terminal. Accept credit card, debit card, and contactless payments at a low, transparent rate; no hidden fees from outside payment processors.

Wireless offline mode

Keep taking orders and running payments even when the internet connection drops. Service never stops, and tickets sync back the moment you're online again.

Kitchen Display System integration

Tickets fire straight from the POS to the KDS, so back of house sees every order in real-time. Fewer errors, faster tickets, and a smoother workflow between front-of-house and kitchen.

Real-time analytics & reports

See sales, menu items, and financial data live on one dashboard. Get live alerts when there’s an issue. Track metrics anywhere using the mobile app; built for operators running multi-location restaurants.

All orders, one screen

In-store, pickup, and delivery orders flow into one point-of-sale system. No tablet chaos. No lost tickets. Just one unified order feed your team can actually keep up with.

Built-in payment processing

Fast checkout on every terminal. Accept credit card, debit card, and contactless payments at a low, transparent rate; no hidden fees from outside payment processors.

Wireless offline mode

Keep taking orders and running payments even when the internet connection drops. Service never stops, and tickets sync back the moment you're online again.

Kitchen Display System integration

Tickets fire straight from the POS to the KDS, so back of house sees every order in real-time. Fewer errors, faster tickets, and a smoother workflow between front-of-house and kitchen.

Real-time analytics & reports

POS Customer success stories

One POS for every restaurant type

From the morning rush at a single location cafe to a 20-location quick-service operation, Otter's restaurant point-of-sale system adapts to how you actually run service.

Quick-service restaurants

Counter speed is everything. Otter handles high-volume ticket flow without slowing your team down.

Take orders and fire to the kitchen in seconds
Modifiers and combos built for QSR menus
Multi-channel orders consolidated on one screen

Fast casual

Kiosk, counter, and kitchen — one ecosystem, one workflow.

Add a self-service kiosk to cut lines and labor costs
Real-time menu management synced across every channel
Built-in loyalty programs to bring guests back

Cafe & bakery

Handle the morning rush from one screen: menu items, payments, and inventory in one place.

User-friendly interface your team learns fast
Track menu performance from any device
Gift cards and online ordering built in

Food truck, food court & on-the-go

Mobile-first hardware that goes wherever your business goes.

Handheld terminals for tableside or curbside checkout
Wireless offline mode for spotty venues and events
Fast onboarding

Quick-service restaurants

Counter speed is everything. Otter handles high-volume ticket flow without slowing your team down.

Take orders and fire to the kitchen in seconds
Modifiers and combos built for QSR menus
Multi-channel orders consolidated on one screen

Fast casual

Kiosk, counter, and kitchen — one ecosystem, one workflow.

Add a self-service kiosk to cut lines and labor costs
Real-time menu management synced across every channel
Built-in loyalty programs to bring guests back

Cafe & bakery

Handle the morning rush from one screen: menu items, payments, and inventory in one place.

User-friendly interface your team learns fast
Track menu performance from any device
Gift cards and online ordering built in

Food truck, food court & on-the-go

Mobile-first hardware that goes wherever your business goes.

Handheld terminals for tableside or curbside checkout
Wireless offline mode for spotty venues and events
Fast onboarding

Why restaurants are
switching to Otter

100,000+restaurants powered worldwide

↑23%avg increase in order volume

↓78%reduction in cancelled orders

24/7customer support

~18%of US food delivery transactions run on Otter

What’s in the box

A. Dual screen pos terminal
B. Accessory hub

See how we
compare to others

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	Otter	Clover	Square	Revel	Toast

Free, personalized onboarding
POS terminal offline mode
KDS offline mode
Printer offline mode
24/7 support
Multi-channel menu management
Multi-location management
Multi-brand management
Kiosk ordering
Card-linked tracking
CRM/guest data
Reporting depth

Connects with the tools you already use

Otter plugs into the delivery channels, online ordering, labor, and inventory management tools your restaurant already runs on. 50+ integrations across delivery, online ordering, payments, and back-office tools, all syncing in real-time.

Plug into 50+ delivery channels, and other tools, and bring every order onto one screen, with menu management synced automatically. Connect your existing tools with no extra middleware, no extra logins, and no extra mobile devices.